Baby Beach Rentals Frequently Asked Questions

1) Is the baby equipment cleaned after each use?

Absolutely! The cleaning and sanitization process is extremely important to us. Each piece of baby equipment is first cleaned, then thoroughly sanitized following the Centers for Disease Control (CDC) guidelines.   

2) Do you track manufacturer’s recalls?

Definitely! All of our baby equipment has been purchased new by Baby’s Beach Rentals. We safety check each piece of baby equipment prior to renting it out, each and every time. We also track recall information on a regular basis through the U.S. Consumer Product Safety Commission’s website www.cpsc.gov  , which provides automated recall updates on baby equipment.

3) How far in advance do we need to reserve our baby equipment?

We request that you reserve your baby equipment when you finalize your vacation travel plans. During our peak season, we may run out of popular baby items. Make your reservations as soon as possible to avoid additional fees. We typically require a minimum of 72 hours delivery notice on all orders. However, we are happy to try and accommodate requests for delivery with less notice. Additional Delivery Fees may apply to rental requests made less than 72 hours before arrival. Take advantage of our early order discount. See our Web Specials. If you have ordered on the web less than 72 hours prior to your arrival, we may not have all items available. Please check your email for confirmation.

4) Do you require a deposit and what is your cancellation policy?

No, we do not require any deposit on baby equipment. We ask that if your vacation travel plans change, to notify us as soon as possible.    We understand that your plans may change or be cancelled, notifying us will allow for that baby equipment to be rented by another little vacationer. Late cancellations may incur a charge. You will be charged full rental price if you do not cancel your order 36 hours prior to 3pm on the day of arrival.

5) Is there a minimum length of time that I must rent equipment for?

You must pay for at least a three day rental on equipment.

6) When must my rental items be ready for pick-up on our check-out day?

All baby equipment must be clean and available for pick up by 9am the day of departure. 

7) How does the delivery work?

We will pick up the key from your Rental Agency on the morning of delivery. We set up the baby equipment in the room you have requested so your equipment is already in your unit or house when you arrive. On very busy summer weekends, we sometimes run until 5pm on certain routes.

8) Okay, I placed my order, now what?

We will contact you by email shortly after placing your order to introduce ourselves, confirm your order and call you the week prior to your delivery date for payment information. You can reach us if you have any questions or concerns toll free at (866) 955-BABY.

9) What if I am renting through the owner?

We must to be able to have access to the unit between all the hours of 10am and 3pm on both the delivery and pick up day. Oftentimes front desk key or a lockbox is available to us. Because we run a very tight schedule, surcharges may apply if pre-arrangements are not met. If we are not able to gain access for delivery, we will retry the following day. If we are not able to retrieve our equipment, the guest will be responsible for additional rental charges.

10) Why do you need to know the bedroom in which the crib is to be set up?

Our cribs are full size baby beds, and although they are easily wheeled around, they may not fit through the doorways in some properties. Some assembly is required, and we prefer to set up the cribs so we know they are properly assembled. If you move the crib to a different location, an additional charge may apply.

11) What do we do if our travel plans change?

Notify us as soon as possible. If you extend your stay, your rental company will not necessarily call us and your equipment may not available for your use. Likewise, if you leave early, it is best to let us know so we can pick up the equipment as soon as possible. 

12) Do you install car seats?

No, but you can call the Car Seat Hotline at (850) 471-6520 and schedule an appointment to install your car seat.

Be sure to check our site for other Baby Strollers , High Chairs, & Cribs
to make your Vacation more enjoyable !

Home

How to Order

Web Specials

Eating

Walking

Sleeping

The Beach

Swings & Such

Baby Necessities

Customer Comments

FAQ's

Resources

About Us

Baby Equipment Rentals - Serving Little Vacationers in the Gulf Shores, Orange Beach, Ft. Morgan, Perdido Key Areas
Call Toll Free 1-866-955-BABY (1-866-955-2229) or (850) 485-8300